Privacy Policy

Last updated: July 2026

This policy explains how Genu ("Genu", "we", "us") handles information when you visit genu.cm, contact us by email or phone, or message us on WhatsApp.

Information we collect

• Contact details you give us directly: name, email address, phone number, and the content of your message, when you email us, call us, or message us on WhatsApp.
• Basic technical information collected automatically by our hosting provider, such as browser type and pages visited, for the purpose of keeping the site running securely.

How we use it

• To respond to your enquiry and communicate with you, including over WhatsApp if you choose to message us there.
• To operate, maintain and secure our website.

WhatsApp messaging

If you message us on WhatsApp, that conversation is also subject to WhatsApp's own privacy policy and terms, in addition to this policy. We use the content of those conversations only to respond to you.

Sharing

We do not sell your personal information. We only share it with service providers who help us operate our communication and hosting infrastructure, and only to the extent necessary for that purpose.

Data retention

We keep correspondence for as long as reasonably necessary to handle your enquiry and for our own record-keeping, then delete or anonymize it.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@genu.cm.

Contact

Questions about this policy can be sent to hello@genu.cm.